Last updated: 11 April 2025
RepayAssist (“we”, “us”, “our”) is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile application, or any of our services (together, the “Services”).
By accessing or using our Services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide
- Personal details: name, email, phone number, WhatsApp number.
- Business details: business name, address, industry type, revenue range.
- Account information: login credentials, authentication details.
- Communication: messages, inquiries, feedback.
1.2 Automatically Collected Information
- Device information (model, OS, browser type)
- IP address and approximate location
- Usage data (pages visited, time spent, navigation patterns)
- Cookies and similar tracking technologies
1.3 Payment & Transaction Data
If you choose to connect your payment provider or merchant account, we may collect:
- Transaction history (dates, amounts, methods)
- Aggregated sales data
- Payment channel usage (QR, POS, PSP, API)
We never collect full card numbers, PIN codes, or sensitive authentication data.
2. How We Use Your Information
We use your data to:
- Provide and maintain the Services
- Analyze cashflow and generate AI insights
- Offer personalized recommendations for business growth
- Improve financial forecasting accuracy
- Deliver support and respond to inquiries
- Prevent fraud and enhance security
- Communicate updates, service notices, or relevant offers (opt-out anytime)
- Comply with legal obligations
We do not sell your personal data.
3. How We Share Information
We may share data only with trusted third parties:
- Payment processors and PSP integrations
- Cloud hosting and infrastructure providers
- Analytics and performance tools
- Customer support platforms
- Legal or regulatory authorities (when required)
All third-party partners comply with strict data protection standards. We do not share your data with advertisers or unrelated marketing companies.
4. Data Security
We use industry-standard security practices to protect your data, including:
- End-to-end encryption where applicable
- Secure cloud infrastructure
- Continuous monitoring for suspicious activity
- Access controls and authentication policies
However, no online service can guarantee 100% security.
5. Data Retention
We retain your data only for as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your information at any time.
6. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict or object to processing
- Export your data
- Withdraw consent (where processing is consent-based)
To exercise these rights, contact us using the email below.
7. Cookies and Tracking Technologies
We use cookies to:
- Improve service performance
- Understand usage patterns
- Enhance your experience
You can manage or disable cookies through your browser settings.
8. Children’s Privacy
Our Services are not designed for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, we will delete it.
9. International Data Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place (such as standard contractual clauses).
10. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted with a revised “Last updated” date. Your continued use of the Services indicates your acceptance of any changes.
11. Contact Us
If you have any questions about this Privacy Policy, or want to request access or deletion of your data, please contact:
Email: hello@repayassist.com
Region Coverage: Global (with local support teams
depending on availability)